7p7 FAQ —
Quick Answers for BD Players

Yes, creating a 7p7 account is completely free. There are no sign-up fees, no monthly charges, and no hidden costs. You only spend money when you choose to make a deposit and place bets.

On the login page, click "Forgot Password" and enter the mobile number linked to your account. You will receive an SMS with a reset link. Follow the link, set a new password, and you are back in. If you no longer have access to that mobile number, contact support at [email protected].

No. Each player is allowed one account only. Creating multiple accounts is a violation of the 7p7 Terms and Conditions and may result in all accounts being suspended. If you have trouble accessing your existing account, contact support rather than creating a new one.

You must be at least 18 years old to register and play on 7p7. Age verification may be requested at any point. Accounts found to belong to underage players will be closed immediately and any balance returned.

7p7 accepts deposits and withdrawals via bKash, Nagad, and Rocket — the three most widely used mobile banking services in Bangladesh. All transactions are processed in BDT with no currency conversion required.

The minimum deposit on 7p7 is ৳100. This is low enough to let you try the platform and explore the games without committing a large amount upfront. There is no maximum deposit limit for standard accounts, though very large deposits may require additional verification.

Withdrawals to bKash, Nagad, and Rocket are typically processed within a few seconds to a few minutes once approved. In rare cases during peak hours, it may take up to 30 minutes. There are no withdrawal fees charged by 7p7, though your mobile banking provider may apply their standard transaction charges.

First, check that the transaction was completed successfully on your bKash, Nagad, or Rocket app and that the money left your mobile wallet. If the deduction happened but the balance has not appeared in your 7p7 account after 15 minutes, contact support at [email protected] with your transaction reference number. The team will investigate and resolve it promptly.

Yes, the minimum withdrawal amount is ৳200. This ensures that transaction processing is efficient for both the platform and your mobile wallet. You can withdraw any amount above this threshold at any time, provided your account balance covers it and any active bonus wagering requirements have been met.

For security reasons, withdrawals are processed back to the same mobile banking number used for your deposit. If you need to update your payment details, contact support with proof of identity before requesting a withdrawal.

7p7 currently offers seven games: Lucky Neko, Dinner Delights, Leprechaun Riches, and Rise of Apollo (slots); Texas Hold'em and Double Exposure Blackjack (card games); and Aviator (crash). Visit the Game page for a full overview.

RTP stands for Return to Player. It is the percentage of total bets that a game returns to players over a very large number of rounds. For example, a game with 96.5% RTP returns ৳96.50 for every ৳100 wagered on average across all players. Individual sessions will vary significantly — RTP is a long-term statistical figure, not a guarantee for any single session.

Yes. All games on 7p7 use certified Random Number Generators (RNG) to determine outcomes. The results are provably fair and cannot be manipulated by the platform or by players. Game studios providing titles to 7p7 are independently audited for fairness.

Slots and Aviator start from ৳10 per round. Card games — Texas Hold'em and Double Exposure Blackjack — have a minimum bet of ৳20. All bets are placed in BDT with no conversion needed.

Aviator is a crash-style game. A plane takes off and a multiplier climbs from 1x upward. You place a bet before the round starts and cash out at any point while the plane is still flying. If you cash out before the plane flies away, your bet is multiplied by the value at the time you cashed out. If the plane flies away before you cash out, you lose your bet. You can see other players' bets and cash-out points in real time. Read more on the Aviator page.

7p7 offers a welcome bonus for new players on their first deposit. The exact bonus amount and terms are shown on the registration and deposit pages. Always read the bonus terms before claiming — they will tell you the wagering requirement, eligible games, and expiry date.

A wagering requirement (also called a playthrough requirement) is the number of times you need to bet your bonus amount before you can withdraw the winnings. For example, a ৳500 bonus with a 20x wagering requirement means you need to place ৳10,000 in total bets before the bonus converts to withdrawable cash. Not all games contribute equally — slots typically count 100%, while card games may count less.

Free spins are credited automatically to your account when a promotion is active and you meet the qualifying conditions — usually making a deposit of a minimum amount. Once credited, free spins appear in your account balance area and are available on the specified game. They expire after the period stated in the promotion terms.

No. Bonus funds must meet the wagering requirement before they can be withdrawn. Your real money balance and bonus balance are kept separate. You can always withdraw your real money balance at any time, as long as there are no active bonus restrictions on your account.

Visit the App page on 7p7.org and follow the download instructions for your device. Android users download the APK directly from the site. iOS users install via the App Store link provided on the page. Installation takes under three minutes on a standard mobile connection.

Yes, the 7p7 app is completely free to download and install. There are no app subscription fees. You only spend money when you deposit and place bets, just like on the desktop version.

Yes. The 7p7 app gives you access to the full game library — all seven titles including Aviator, Lucky Neko, Texas Hold'em, and the rest. The app is optimised for touchscreen play and loads games faster than the mobile browser version.

First, check your internet connection and make sure you have a stable data or Wi-Fi signal. Then try closing and reopening the app. If the problem continues, check whether an app update is available and install it. If none of these steps work, contact support at [email protected] with your device model and a description of the issue.

Log in to your account and go to the Responsible Gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it becomes active.

Yes. 7p7 offers a self-exclusion tool that lets you pause your account for a set period — from 24 hours up to several months. During a self-exclusion period, you cannot log in, deposit, or place bets. To activate this, visit the Responsible Gaming page or contact support directly.

If you feel that your gaming is becoming a problem, please reach out. You can self-exclude via your account settings, or contact the 7p7 support team at [email protected] and ask them to close your account. The Responsible Gaming page has more information and guidance on managing your play safely.