7p7 Privacy Policy — Your Data, Your Rights

01 Introduction

This Privacy Policy explains how 7p7 ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the 7p7 platform at 7p7.org. It applies to all users of the platform regardless of how they access it — via web browser, the 7p7 mobile app, or any other method.

7p7 is committed to handling your personal data responsibly and transparently. We understand that Bangladesh players value their privacy, and we have built our data practices around that understanding. This policy is written in plain language so you know exactly what is happening with your information at every stage.

By registering an account on 7p7, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or use the platform.

02 Data We Collect

7p7 collects only the personal data that is necessary to operate your account, process your transactions, and comply with our legal obligations. The categories of data we collect are as follows:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.

03 How We Collect Your Data

7p7 collects your personal data through the following channels:

• Direct registration: When you create an account on 7p7, you provide your name, date of birth, email address, and phone number directly.
• Identity verification: When you submit documents to verify your identity, we collect the information contained in those documents.
• Transactions: When you make a deposit or withdrawal, your payment method details and transaction amounts are recorded.
• Platform usage: As you use the 7p7 platform, we automatically collect technical data including your IP address, device information, and session activity.
• Customer support: When you contact 7p7 support via email or live chat, the content of those communications is recorded.
• Cookies and tracking: The 7p7 platform uses cookies to maintain your session and collect basic analytics data. See the Cookies section below for full details.

04 How We Use Your Data

7p7 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, we use your data to:

• Create and manage your 7p7 account and verify your identity.
• Process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Detect and prevent fraud, money laundering, and other illegal activity.
• Comply with legal and regulatory obligations, including age verification and anti-money laundering requirements.
• Provide customer support and resolve disputes or complaints.
• Send you important account notifications such as transaction confirmations, security alerts, and policy updates.
• Monitor your gaming activity to support responsible gaming tools such as deposit limits and self-exclusion.
• Improve the platform based on aggregated, anonymised usage data.

05 Data Sharing

7p7 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:

• Payment processors: Your financial data is shared with payment service providers (such as bKash, Nagad, and Rocket) solely to process your transactions. These providers operate under their own privacy policies and are bound by strict data security standards.
• Identity verification providers: When you submit KYC documents, your identity data is shared with our verification partner to confirm your identity. This data is not retained by the verification provider beyond the verification process.
• Legal authorities: 7p7 may disclose your personal data to law enforcement, regulatory bodies, or other government authorities if required to do so by law, court order, or to protect the rights and safety of 7p7 or its users.
• Fraud prevention services: Anonymised or aggregated data may be shared with fraud detection services to identify and prevent suspicious activity across the platform.

All third parties with whom 7p7 shares data are contractually required to handle that data securely and to use it only for the specific purpose for which it was shared. 7p7 does not permit third parties to use your data for their own marketing or commercial purposes.

06 Data Retention

7p7 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by law. The general retention periods are as follows:

• Account data: Retained for the duration of your account and for five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction to comply with anti-money laundering regulations.
• Identity verification documents: Retained for five years after account closure or the last transaction, whichever is later.
• Support communications: Retained for two years from the date of the last interaction.
• Technical and usage data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When your data is no longer required, 7p7 will securely delete or anonymise it so that it can no longer be linked to you as an individual.

07 Data Security

7p7 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure:

• All data in transit is encrypted using TLS 1.3 protocol.
• Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access to personal data within 7p7 is restricted to staff who need it to perform their job functions, and all staff with data access are subject to confidentiality obligations.
• 7p7 systems are monitored continuously for suspicious activity and potential security breaches.
• Regular security audits and penetration testing are conducted to identify and address vulnerabilities.

While 7p7 takes every reasonable precaution to protect your data, no system is completely immune to risk. You also play a role in keeping your data secure by maintaining a strong, unique password for your 7p7 account and not sharing your login credentials with anyone.

08 Cookies

The 7p7 platform uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. We use the following types of cookies:

• Essential cookies: These are required for the platform to function. They maintain your login session, remember your preferences, and ensure secure transactions. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: These collect anonymised data about how players use the platform — which pages are visited most, how long sessions last, and where users encounter issues. This data helps us improve the platform. No personally identifiable information is collected through analytics cookies.

7p7 does not use advertising cookies or allow third-party advertising networks to place cookies on your device through the 7p7 platform.

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may prevent some parts of the platform from working correctly.

09 Your Rights

As a 7p7 player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all verified requests within 30 days.

• Right of Access: You can request a copy of all personal data 7p7 holds about you.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you can request that it be corrected.
• Right to Erasure: You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
• Right to Restriction: You can request that 7p7 restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10 Minors

The 7p7 platform is strictly for adults aged 18 and over. 7p7 does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on the platform or provided personal data to 7p7, please contact us immediately at [email protected].

Upon receiving a verified report that a minor has registered, 7p7 will immediately suspend the account, delete all associated personal data, and reverse any transactions where possible. Age verification checks are conducted on all accounts as part of the standard KYC process.

11 Changes to This Policy

7p7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how we use your personal data, 7p7 will notify registered players via email or an in-platform notification before the changes take effect. For minor updates, the revised policy will simply be published on this page.

We encourage you to review this Privacy Policy periodically. Continued use of the 7p7 platform after any update constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the 7p7 team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Data rights requests are processed within 30 days. General privacy queries are typically answered within 24 hours.

When contacting us about a data rights request, please include your registered email address and a brief description of your request. This helps us locate your account and process your request as efficiently as possible.

For general platform questions, visit the FAQ page. For information about responsible gaming tools, visit the Responsible Gaming page.